We may describe ourselves as a Government Contractor, but we are really in the people business. Our success is not in the services we provide or the products we create, but in the relationships we build with and among people.
With that in mind, in 2009 we set forth a new vision that would encourage growth and foster continued development of new and stronger relationships…not just relationships at the leadership level, but the all-important ones that our people on the ground, and in the field, must develop and strengthen with each of our clients. What better way to do that than with employee ownership.
Employee ownership compliments the people-centered culture that was created by our Founder, Jim Vincent, and that we have proudly maintained for more than 25 years. I know we can count on the continued support of our employees as we now share in the growth and prosperity of our company, together.
In 2016, we embarked on a journey to become ISO 9001:2015 certified and in August we reached our goal. We were awarded our Certificate of Registration. This entire effort was not to just “check a box,” but it was to let our employees, competitors, and clients know that we are continually focused on the right thing: quality. This focus will allow us to better provide great products and services to our clients, and to challenge our employees to get (and remain) involved in our Quality Management Plan. And finally, it will give us the platform needed to constantly review our policies and procedures to make sure that they are in line with our quality objectives.
The resulting outcomes of this ISO 9001:2015 journey are expected to be much better for our clients and to thus keep the door wide open for repeat business opportunities. This attention to quality has been a major factor in sustaining our growth over the last 25 years. Providing the necessary support and training to ensure that our personnel experience increased job satisfaction and effectiveness will only enhance our success as a company. This leadership philosophy is embodied in the competent and capable leaders that we have at VWI.
I am very proud to be associated with the leaders of VWI and I challenge our employee owners, clients, and business partners to take the time to get to know each of them.
Robert D. Vincent, President & CEO